FAQs
Namaste! We are live with our international shipping. Please select the country on the home page to have a seamless shipping experience with Pahadi Amrut. If your country is not listed, don't worry. Contact our support team at +91-9469933111 or email us at wecare@pahadiamrut.com for updates and announcements. We appreciate your enthusiasm and look forward to serving you in the near future.
Your order is always under our radar! We send tracking
details directly to the Whatsapp number you provided. If it seems like it’s playing hide and seek, shoot us an email at wecare@pahadiamrut.com, and we'll sort it out!
Oh no, we can't let that happen! Call us at
+91-9469933111 or send a rescue email to wecare@pahadiamrut.com with your order
details. We’ll jump into action!
Yikes, that’s not good! Let us know within 5 days from
delivery. Email wecare@pahadiamrut.com with your order number, an image of the
invoice, one outer box image, and two clear shots of the damsel in distress. Only the affected product needs to be returned; we’ll handle the rest and ensure a happy replacement flies your way.
It seems one of our products is playing hide-and-seek!
Inform us within 5 days from delivery at wecare@pahadiamrut.com with your order
details and evidence of the package crime scene. We can’t do refunds for
hide-and-seek, but we’ll send the missing member promptly.
We’re sad to hear that! Please let us know within 10
days of delivery by emailing wecare@pahadiamrut.com. Attach your order number,
date of packaging/manufacture, and a clear visual or video of the product.
Remember, our products are as natural as they come, so slight differences are
part of their charm. We promise to find a solution that keeps you smiling.
Absolutely! Curious about what goes into our products?
We’ve got all the lab reports and certificates of purity displayed proudly on
our product page. Just a few clicks and you’ll see why our products are so
special. Dive into our website and head to the product pages for all the
details.
Get ready to track your treasure! Our trusty partners, BlueDart and Delhivery, are on the job and will swing by your place Monday through Saturday, 9 AM to 7 PM within 5-7 business days. We take Sundays and public holidays off to give our broomsticks a break.
Sometimes, Mother Nature or a random strike may slow us down, but we promise to keep you posted. You'll get an email with all the tracking magic as soon as your package flies out of our warehouse.
If you're scratching your head with questions, just shoot us an email at wecare@pahadiamrut.com, and we’ll zap you back with answers!
Our entire range of Pahadi Honey is RAW and UNPROCESSED. That is how they are said to be magical. Processing honeys destroys all the wonderful natural anti bacterial, anti fungal and anti inflammatory properties of honey. That is why supermarket honeys are just super saturated sugar syrups.
No we do not! The name of the honey suggests the name of the herb or plant from whose flora the honeybees took the nectar from while preparing that honey.
Ethically it is not possible for us to comment on other brands. However, we can assure you of the quality of our product. Our Pahadi Shilajit is harvested from high altitudes of Himalayas (12000-15000ft) by our harvesters putting their life on risk.
The entire process of preparing Shilajit is done by our team where no machine touch it. It is entirely hand harvested and hand made. Our pricing reflects the exceptional quality and authenticity of our products. Unlike some well-known brands, we prioritize sourcing from high-altitude, pristine regions where our ingredients are cultivated naturally, without pesticides or additives.
Additionally, our commitment to sustainability and fair trade practices ensures that everyone involved in the production process is fairly compensated. We believe in offering our customers the purest and most ethically sourced products possible.
The two varieties of Rajmah that we offer are both heirloom varieties grown in the valleys of Bhaderwah and Martha. Very few small Himalayan farmers are left who are still growing them in their small farms in these pristine valleys using traditional techniques and without using any chemicals at all.
They are threshed and cleaned by hand. As they are not just from one big industrial farm using hybrid seeds, they vary in colour and feel indicating they are naturally organic artisanal produce.
Their taste speaks for itself as you can never go back to artificially produced tasteless supermarket varieties.
